Jul 31, 2021 · Whenever I have a live chat with an associate, I usually ask for a transcript to be emailed to me at the end of the session for my record and I would get the transcript shortly after disconnect, …

Official Chat Support Help Center where you can find tips and tutorials on using Chat Support and other answers to frequently asked questions.

Jun 27, 2024 · I understand that after you reached out to our online support, you didn't receive the link to resume the chat. The link is sent automatically by the system, so if you didn't receive it, we can't …

Jul 2, 2025 · While Amazon currently offers limited direct access to customer service chat histories, understanding the available methods, their limitations, and alternative approaches is crucial for …

Official Google Chat Help Center where you can find tips and tutorials on using Google Chat and other answers to frequently asked questions.

Dec 11, 2025 · Learn how to respond to 21 common customer service scenarios, including shipment delays, declined payment methods and requests for out-of-stock products.

We've divided up our canned response examples based on different customer service scenarios. As you’re checking them out, keep in mind that while some of these might be a perfect fit for you to start …

Nov 20, 2025 · We tested dozens of live chat apps for customer support, and here we'll present the 5 best so you can choose which one is right for your business.

Here’s the easy solution: Use scripts that enhance the quality of your support and always leave room for personalization. Believe it or not, 95% of customers would take slightly slower and higher-quality …

While product training is the key to amazing service, live chat is the key to fast service. Chat with your customers in real-time, see what they are typing in before they send it, and answer with canned …