Execs say DIY OpenAI connections risked pushing CRM data past the ‘trust boundary’ Salesforce users running Agentforce with ...

Staying abreast of data mapping, problems, or system capabilities in our digitally driven world can be challenging. Therefore, you require a customer Relationship Management platform (CRM) which ...

Eyeing the need for organizations to train their own artificial intelligence models, Salesforce Inc. today is announcing a new feature of its Data Cloud data lake that collects information from a ...

Federal agencies invest billions of IT dollars annually to deliver services more effectively and securely. However, many face a common stumbling block: How to overcome obstacles that hinder ...

Salesforce couples its AI-powered CRM with ChatGPT. Sales reps can evaluate customer data and advance deals via the chatbot.

Salesforce’s integration of Informatica into Data 360 aims to give AI agents the shared metadata, lineage, and real-time understanding they’ve been missing. While studies suggest that a high number of ...

Salesforce Inc. is expanding its generative artificial intelligence footprint today with new capabilities for its Einstein GPT general-purpose AI assistant that allow it to work with its Flow workflow ...

Salesforce acquires Informatica for $8B, a lower price than rumored, signaling disciplined capital allocation and a focus on technology integration. The acquisition enhances Salesforce's Data Cloud ...