Email is an efficient, cost-effective, and environmentally friendly way to communicate with large groups of people. However, non-strategic use of mass email can reduce employee productivity and hinder ...

When it comes to retaining clients, regular client communication can prove an asset. But communication without value for the client can be a hinderance rather than a help. What are best practices for ...

Failure rates for mergers and acquisitions are high, but beyond the financial risks, there are cultural issues at play. Integrating employees from the acquired company requires planning ahead with a ...

Mergers and acquisitions (M&A) are critical and sensitive processes for any company. A major challenge is the rampant spread of rumors and misconceptions among employees, stakeholders and the ...

When a corporate crisis strikes, executives need a strategy for discussing the matter with employees, customers, and the public. But unless information about a crisis is shared in a careful, planned, ...

Experienced HR professionals know that navigating company transitions smoothly is an important and common element of their job. An organization's ability to navigate change effectively is crucial for ...

Renton, Wash.-based Providence has been recognized as an adopter of the Healthcare Financial Management Association’s patient financial communications best practices, which aims to provide consistency ...